Fx999 Terms and Conditions — Your Complete Guide to Using the Platform

1 Introduction & Eligibility

By using the fx999 website and mobile app, you are deemed to have agreed to these Terms and Conditions. fx999 operates as a trusted online gaming platform for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and us.

Reading these Terms and Conditions in full before accessing fx999 is mandatory. If you do not agree with any of the terms, we advise you not to use the platform. These terms may be updated from time to time, and your continued use of the platform after any changes constitutes your acceptance of the revised terms.

2 Eligibility Requirements

The following conditions must be met in order to register on fx999 and use our services:

• You must be 18 years of age or older. No account may be opened by a minor.
• You must not be a resident of any country or region where online gaming is completely prohibited.
• All information you provide must be accurate, complete, and up to date.
• No individual may open more than one account.
• You must play in your own name and on your own behalf — not on behalf of or in the interest of any third party.

3 Account Rules

There are important rules that must be followed when creating and managing an account on fx999. Under these Terms and Conditions, each user is solely responsible for the security of their own account.

• You must provide your correct full name, date of birth, phone number, and email address at the time of registration.
• Your login credentials (username and password) must not be shared with anyone.
• If you notice any unauthorized access or suspicious activity on your account, contact fx999 Support immediately.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• To update your account information, please get in touch with our support team.

Fx999 reserves the right to verify the legitimacy of any account. If fraudulent activity or false information is found, the account will be terminated without notice and all balances may be forfeited.

4 Deposit and Withdrawal Policy

The financial transaction rules and conditions applicable on fx999 are set out in detail below. All transactions must be carried out through valid and registered payment methods.

• Deposit Methods: Deposits can be made via Mobile Banking, Nagad, Rocket, and other approved mobile banking channels.
• Minimum Deposit: A minimum deposit amount applies — see the Cashier page for details.
• Third Parties Prohibited: Deposits or withdrawals using another person's account are strictly prohibited.
• Withdrawal Process: Withdrawal requests are typically processed within 1-24 hours.
• Identity Verification: KYC verification may be required before a withdrawal can be processed.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).

5 Bonus & Promotion Terms

Fx999 regularly runs a variety of bonuses and promotions. Each bonus comes with its own terms, which form part of these Terms and Conditions. Please read the relevant terms carefully before claiming any bonus.

• Each bonus can only be used once — the same bonus cannot be claimed more than once.
• Every bonus carries a wagering requirement that must be met before withdrawals can be made.
• Opening multiple accounts, using bots, or employing any other dishonest means to exploit bonuses will result in bonus cancellation and account closure.
• Fx999 reserves the right to modify, cancel, or suspend any bonus offer at any time.
• The welcome bonus is available to first-time registrants only.

6 Betting Rules

The following rules apply to bets placed in the Sports Betting, Live Casino, slots, and e-sports sections on fx999:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Fx999 reserves the right to reclaim any winnings that were incorrectly credited due to a technical error.
• Bets placed on any event found to involve match-fixing or game manipulation will be voided.
• Placing bets on the same event from multiple accounts is strictly prohibited.
• Fx999's decision is final in all cases involving odds changes or event cancellations.

7 Prohibited Activities

The following actions are strictly prohibited under fx999's Terms and Conditions. Any violation will result in immediate account termination:

• Using bots, scripts, or automated software to play games or place bets.
• Operating more than one account under the same identity.
• Attempting to access or hack another person's account.
• Any attempt to manipulate game outcomes.
• Introducing harmful software or malware into the fx999 system.
• Creating an account under a false identity or providing false information.
• Using multiple devices or IP addresses to abuse bonus offers.

8 Responsible Gaming

Fx999 is firmly committed to Responsible Gaming. We want every member to enjoy gaming as a form of entertainment — not let it become an addiction. To support this, our platform includes a range of protective features.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can lock your account for a set period of time.
• Session Limit: A time limit for continuous play sessions can be set.
• Awareness Information: Awareness information about gaming addiction is available on the platform.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming View page.

9 Privacy and Data Protection

Fx999 takes the privacy of your personal information extremely seriously. Alongside these Terms and Conditions, our Privacy Policy Required reading.

• Your personal information is never sold to third parties.
• All data is protected with SSL encryption.
• User data is not shared with any third party unless required by law.
• Full details on our use of cookies can be found in our Privacy Policy.

10 Account Closure and Suspension

Fx999 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violating any provision of these Terms and Conditions.
• If evidence of fraudulent or suspicious activity is found.
• If identity verification fails or false information is provided.
• If identified as a minor.

Users may also close their account at any time by contacting the support team. Any valid balance will be available for withdrawal before the account is closed.

11 Terms Update Policy

Fx999 reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified of any significant changes via email or through the platform.

• The date of any update will always be shown at the top of this page.
• Continuing to use the platform after any changes takes effect constitutes acceptance of the updated terms.
• We recommend checking this page regularly.

12 Contact & Support

If you have any questions or need clarification about these Terms and Conditions, please contact our support team. We typically respond within 24 hours.

• Live Chat: available at the bottom-right corner of the platform
• Email: [email protected]
• Support Hours: 24/7